What prevents high performance decision making is usually not the things we don’t know, but the things that we know, but are not true. For example, an often stated claim is that 55% of our communication is transmitted non-verbally, and […]
A recurring corporate frustration is the quality and quantity of meetings. Meetings can be the ultimate performance drag, or a powerful tool to drive high performance. If you want the latter, I have found three best practices to religiously adhere […]
The beginning of the new year is a good moment to think and reflect. Here are 10 uncomfortable questions to jump-start this process: What has been working well, which shouldn’t have worked at all? What has not been working at all, […]
